PRODUCTS AND SHIPPING TERMS
Revised as of September 24, 2025
1. INTRODUCTION
Any customer’s (“Customer”, “you”, “your” or “user”) purchase of products from and through this website, (collectively, the “Site”) is subject to these Product and Shipping Terms entered into between you and Galerie Green, LLC (“Company”, “we”, “us” or “our”), together with any documents these Product and Shipping Terms expressly incorporate by reference (collectively, these “Terms”). These Terms govern your purchase of products from the Site and Company’s shipment of such products; please read these Terms carefully before purchasing any product. By purchasing product(s) from Company, you accept and agree to be bound by these Terms and our Privacy Policy located at LINK and incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not purchase products from this Site.
Additional terms and conditions may also apply to specific products, services, or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms.
2. PRICING AND PRODUCT PURCHASES
All purchases through our Site or other transactions for the sale of products are governed by these Terms. Any customer may be required to satisfy a minimum order amount prior to such customer’s order being eligible for shipping (“Order Minimum”). A shipping charge may apply (including third party shipping charges). Unless otherwise agreed to with Customer, Company uses third party shipping partners to ship products as selected by and directed by Customer. Customer shall be responsible and liable for all shipping and delivery arrangements with such third party partners.
With respect to items sold on the Site, the Company cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items on our Site or in our catalog may be mispriced. Following a transaction, if the correct price of an item sold by the Company is higher than our stated price, the Company may, at its discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Following a transaction, if the correct price of an item sold by the Company is lower than our stated price or if you were mistakenly overcharged, you may be eligible for a partial refund. Customers who may be eligible for a refund should contact Customer Service at support@galeriegreennyc.com.
All prices on our Site are shown in U.S. dollars and, unless expressly stated, all applicable taxes and other charges, if any, are additional. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice, including without limitation, as based on criteria as we may establish from time to time.
Company retains the right to utilize third-parties in fulfilling any aspect of any transaction, including payment processing, confirming the transaction, providing the product, shipping the product, fulfilling an order, or performing any other aspect of the transaction.
All of our products are subject to availability, and we reserve the right to impose quantity limits on any transaction, to reject all or part of a transaction, and to discontinue offering certain products without prior notice. We attempt to be as accurate as possible. Company reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received).
You are not permitted to resell or otherwise use our products for commercial purposes. You may not assign, transfer, re-market, resell or otherwise dispose of, such products and services without obtaining Company’s prior written consent.
3. CUSTOMER REPRESENTATIONS AND WARRANTIES
In the event that you purchase any product from the Site, you represent and warrant that: (a) you have the power and authority to enter into and perform its obligations under these Terms; (b) you will comply with all applicable laws in connection with your use of the goods purchased; and (c) you shall be solely responsible for all damages, claims, losses and expenses arising as a result of the shipment of any products to you or your use of the products.
You acknowledge that certain products may be subject to certain laws, regulations, or other binding rules that may limit the availability of certain products or your ability to purchase certain products. Company makes no representation that all listed products are available to be purchased by any customer.
4. SHIPPING TERMS
Order lead times begin from the receipt of signed and complete order paperwork, 100% payment of the amount due on the Invoice, and confirmed receipt by Company of any required additional information and materials, such as Customer’s Own Material, signed drawing for approval (if required), OAL, or similar.
Unless agreed to separately between Customer and Company, Customer is responsible and liable for all shipping and delivery arrangements with third party partners. Customer is responsible for ensuring that all goods have free, clear and easy access to their intended destination. Customer is responsible for determining if the goods will fit in adequately sized elevators, through doors, around corners, and in hallways turning into the desired room(s). Customer is responsible for any applicable customs, duties, taxes and other fees.
You are solely responsible for the proper and safe handling, storage, and use of the products following delivery. Please read all product labels and warnings immediately upon receipt of any product. Failure to follow proper and safe practices, product labels, warnings, and recommendations may increase the risk of injury or other harm.
Company shall not be liable for any damages, loss, or other harm resulting from shipment and delivery. The risk of loss and title to purchased goods passes to you upon shipment (i.e. Company’s delivery to the third party shipper engaged by Customer).
All sales are final. Notwithstanding anything within these Terms to the contrary, we do not provide refunds on orders. We do not provide any product guarantee, satisfaction guarantee, or guarantee on product performance, except as otherwise put forth in these Terms.
5. DISCLAIMER OF PRODUCT WARRANTIES
Photos are exemplary of products advertised and are not a guarantee of condition or appearance. Company does not warrant that product descriptions or other content of any service or product is accurate, complete, reliable, current, or error-free.
All products are sold as-is, where-is and Company makes no guarantees as to condition. Upon purchase, Customer accepts the product in its current physical condition, with no warranties or guarantees from Company regarding its quality (including age and any existing faults or issues). Product wear consistent with age and use — including surface irregularities, repairs, defects, imperfections, cracks, chips, stains, discoloration or other losses — should be expected. Certificates of authenticity are not provided.
COMPANY DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY, AS TO ANY MATTER WHATSOEVER AND EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, CONDITION, USE AND PROPERNESS. COMPANY IS NOT RESPONSIBLE FOR ANY FAILURES, CONDITIONS, BREAKAGES, DEFICIENCIES OR OTHER DAMAGE RESULTING FROM THE GOODS SOLD HEREUNDER, UNLESS IT IS CAUSED BY COMPANY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, INCLUDING AGE, DEFECTS, CONDITION, IRREGULARITIES OR OTHER IMPAIRITIES WITH ANY PRODUCT.
ANY CLAIM OR CAUSE OF ACTION ARISING FROM OR OTHERWISE RELATED TO THE GOODS REFERENCED IN THIS INVOICE MUST BE COMMENCED WITHIN ONE (1) YEAR FROM THE TIME IT FIRST ACCRUED, OR WILL BE FOREVER BARRED.
NOTWITHSTANDING ANY TERM HEREIN TO THE CONTRARY, IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL COMPANY BE LIABLE TO THE CUSTOMER FOR DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE GOODS SOLD HEREUNDER, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, EVEN IF COMPANY IS APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. THE REPAIR OR REPLACEMENT OR REFUND, ALL AT COMPANY’S OPTION AND ELECTION, SHALL SERVE AS CUSTOMER’S EXCLUSIVE REMEDY. WITHOUT EXCEPTION, COMPANY’S AGGREGATE LIABILITY TO THE CUSTOMER SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER TO COMPANY UNDER THIS INVOICE, REGARDLESS OF THE FORM OF THE ACTION AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED IN CONTRACT, STATUTE, TORT, OR OTHERWISE.
EACH PROVISION THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTY, OR EXCLUSION OF DAMAGES IS PROVIDED TO ALLOCATE THE RISKS BETWEEN THE PARTIES. THIS ALLOCATION IS REFLECTED IN THE PRICING OFFERED BY COMPANY AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS AND EACH OF THESE PROVISIONS WILL APPLY EVEN IF THE REMEDIES HAVE FAILED OF THEIR ESSENTIAL PURPOSE.
6. PAYMENT AND BILLING INFORMATION
We reserve the right to require payment for any order prior to shipping. We may send an invoice to you that sets out the payment amount due to us for an order and the due date for such payment (an “Invoice”). Payment may also occur through Shopify. Any terms and conditions included on an Invoice shall be hereby incorporated into these Terms by reference.
Amounts due not paid by the due date on an Invoice shall bear interest at the rate of one and one-third percent (1.33%) per month or the highest permissible rate under applicable law, whichever is less, until paid in full. There is a minimum finance charge of Zero and 50/100 Dollars ($0.50) per month.
Orders that are cancelled by you may be subject to a cancellation fee. Customer is responsible for the payment of the Invoice and this responsibility shall not be released due to any Customer action, including, without limitation, rejecting an order, refusing to accept shipment, placing a “stop payment” on a check, changing the nature of an order, or otherwise.
By providing a credit card, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges) (each, a “Transaction”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Transaction may be suspended or cancelled. You must resolve any payment method problems before we proceed with your Transaction. If you want to change or update your payment method information, you can do so at any time by logging into your account. You agree to be responsible for all charges resulting from the use of your account, including charges resulting from unauthorized use of your account prior to your notification of such unauthorized use to the Company.
The Company will collect applicable sales, use and other tax (collectively, "Tax") on goods and services for which we determine we have a duty to collect Tax. If a good or service is subject to Tax, you agree that the amount of Tax shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in applicable Tax rates.
7. STORAGE
Company will store Customer’s order free of charge for the first fifteen (15) days of such order being available to be shipped. After fifteen (15) days from first being notified of shipment availability, Customer is subject to a $25.00 a day, per item, storage charge if Customer is unable to take receipt of the order (“Storage Fee”). The Storage Fee must be paid in full prior to subsequent delivery. Products left in storage by Customer for more than sixty (60) days shall be deemed abandoned and Company shall have the right, without liability to Customer, to resell such products to another customer or to retain the products in storage accruing Storage Fees, as determined at Company’s sole discretion. In the event that Company resells the product to another customer in an amount equal to or greater than the original sale price to Customer, plus all accrued Storage Fees, then Company shall reimburse Customer the original sale price paid by Customer to Company.
8. RETURNS & EXCHANGES
Company does not accept cancellations, returns or exchanges; orders are Final Sale.